For Restaurante Victoria we built an omnichannel support hub that brings WhatsApp, Google Business, email, and social media into one place. An AI agent handles the first contact: it answers questions about the restaurant, identifies when a customer wants to book a table, and collects the details needed (date, time, party size) before handing the case off to the team for confirmation.
This speeds up more than 70% of interactions, freeing the team to focus on what actually needs a human touch.
